Quality Air Duct Cleaning (no bait and switch here)
Posted By johnb on April 10, 2012
I usaully dont get too surprised by the crazy competion in the Air duct cleaning industry. But I had a customer Angie Walltrip tell me she was quoted $1700.00 from one of these companies that wants the Utah air duct cleaning customer to believe they have mold in there air ducts. First its incredibly hard to have this be the case inside an air duct. Second it is not possible to clean mold in the way this company told her. After there cleaning the ducts they said they would fogg the vents and 10 0r so feet of duct with a disinfectant. This is not the propper way to remedy mold if there was mold there in the first place. I told this customer the sad truth is this industry is filled with companies pushing the upsell of mold remedy. Its a bait and switch tactic where the home owner receives a coupon for a low amount to clean the home owners vents and some of the duct work. Then when the tech gets to the home to clean they figure they have the customer right where they want them;( they have already taken the time and effort to schedule this appointment and are not goingt to reschedule with someone else to possibly go through the same tactics) so the tech tells them its extra to clean the cold air returns. This doesent even make sense, its like going to the car wash to have your car cleaned and half way through the cleaning the machine stops and says you need to pay more for the whole car to be cleaned. A reputable company will never charge you extra to clean all trunk lines and returns. Second they do a test for mold by using a thermal testor that will test for moisture at which point they will cover there tester with there thumb and the moisture from his thumb will set the beep off. (The only way to test for mold is through getting lab results) At this point they hit you with all the info on the dangers of mold and what it can do to your lungs. All true, if mold was really present. Here at All clean air duct cleaning we see this all the time prospective customers will call in for an estimate, hoping to find a cheaper price than the $1700.00 quote they have received from one of the many bait and switch companies here in Utah. We are one the companies certified to do mold remedy correctly, in fact our president Daryl Olsen is a trainer for mold and flood restoration. As we cleaned Angie’s walltrips ducts we were able to clean the whole system all trunk lines, cold air returns, and all vents for a fraction of what she was quoted by the other company.
